Privacy Policy

Privacy Policy

Effective Date: 2025-04-23 Last Updated: 2025-04-23 At ERx Clinical Partners and its subsidiaries (collectively referred to as “ERx”, “we”, “us”, or “our”), we are committed to protecting your privacy and maintaining transparency about how your information is collected, used, and shared. This Privacy Policy describes how we handle your personal information when you visit erxgroup.net.

1. Information We Collect

We collect personal information through our website’s contact and application forms. This may include:

  • Full Name
  • Email Address
  • Phone Number
  • Company or Employer
  • Message or Inquiry Details

We may also collect additional information from job applications, professional recruiters, purchased contact lists, and job boards.

2. How We Use Your Information

ERx uses contact information collected through our website and other channels to:

  • Respond to your inquiries and requests
  • Distribute newsletters and company updates
  • Announce job openings and staffing opportunities
  • Provide alerts and updates to ERx contractors

All communications are subject to opt-in procedures, and recipients may unsubscribe at any time.

3. Information Sharing

We do not sell or rent your information. We only share information with third-party services as part of our normal business operations for staffing healthcare facilities. These partners may include:

  • CRM platforms (such as Zoho CRM)
  • Email and SMS service providers
  • Applicant tracking systems (ATS)

All data is handled with strict confidentiality and used solely for ERx business purposes.

4. Use of Website Tools and Integrations

Our website uses:

  • Google Analytics to understand traffic and improve performance
  • Embedded applications and opt-in newsletter forms to collect user data

These tools may collect technical data such as IP address, browser type, and session behavior. This data is anonymized and used for internal analytics only.

5. SMS and MMS Messaging (10DLC Compliance)

ERx Clinical Partners uses SMS and MMS messaging to:

  • Alert ERx contractors of important updates
  • Notify prospective candidates about open job positions

All users receiving these messages have explicitly opted in—either directly to ERx or through verified third-party services. Messaging is compliant with A2P 10DLC requirements, including:

  • Clear opt-in consent
  • Proper identification of sender
  • Easy opt-out by replying “STOP” or using unsubscribe links

Zoho CRM and our ATS system manage all active and unsubscribed contact records to ensure regulatory compliance.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6. Data Storage and Retention

All collected information is securely stored using Zoho CRM and our Applicant Tracking System. Security measures and encryption protocols are implemented through paid services that follow industry standards. We retain data as necessary to:

  • Maintain records of current and former contractors
  • Fulfill business, legal, and regulatory obligations

7. Your Rights and Data Choices

You have the right to:

  • Opt out of email or SMS communications at any time
  • Request access, correction, or deletion of your personal information

Please note: For contractors, ERx may be required to retain certain data even after an opt-out request, in compliance with business or regulatory requirements. To make a request, contact us using the details below.

8. Security Measures

ERx uses industry-standard security technologies and encryption methods to protect your personal information. While we take reasonable precautions, no method of transmission or storage is 100% secure.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us: ERx Clinical Partners 9724 Kingston Pike Ste 208 Knoxville, Tennessee 37922 865-777-1300

10. Policy Updates

We may update this policy occasionally to reflect changes in legal or operational requirements. Please revisit this page for the latest version.

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